Terms and conditions of use
This site is owned and operated by S.C. Editura Adevărul S.A, with registered office at 164A Barbu Văcărescu Street, Building C6, Room 2, Sector 2, Bucharest, registered under no. J40/5921/1991 at the Trade Register, with CUI RO1581157. and is made available to you for information purposes. By accessing or using this site, you agree to these Terms of Use and the Privacy Policy. If you do not agree to these Terms of Use and our Privacy Policy, you should not use this site.
Terms and conditions for accessing this website:
- Ownership of Content
By accessing and using the site, you accept, without limitation or qualification, these terms and acknowledge that any other agreements between you and S.C. Editura Adevărul S.A. are superseded by these Terms of Use. If you do not agree or do not accept, without limitation or qualification, the Terms of Use of this site, please leave this site. The materials contained in this website are protected by applicable copyright and trademark laws. The Website and everything contained therein, including without limitation all text and images (Content) which are owned and copyrighted by S.C. Editura Adevărul S.A. or others with all rights reserved unless otherwise specified. Any Content consisting of a trademark, logo, or service mark is the registered and unregistered trademark of S.C. Editura Adevărul S.A. or others.
2. Rights of use
Permission is granted to temporarily download one copy of the materials (information) on Hotel CARO’s website for personal, non-commercial transitory viewing only. The presence grants a license, and does not transfer title, and under this license you may not:
- modify or copy the materials,
- use the materials for any commercial purpose or for any public display (commercial or non-commercial);
- remove any copyright or other proprietary designations from the Materials;
- transfer the Materials to another person or mirror the Materials on any other server.
You may not use the site to post or transmit any material that is threatening, false, misleading, abusive, harassing, licentious, libelous, defamatory, vulgar, obscene, scandalous, inflammatory, pornographic, or profane, or any other material that could constitute or encourage conduct that would give rise to a criminal offense, give rise to civil liability, or otherwise violate any law.
S.C. Editura Adevărul S.A – Hotel CARO will cooperate with any law enforcement authorities and will comply with any court order requesting or directing S.C. Editura Adevărul S.A to disclose the identity of anyone posting or transmitting any such information or materials on or through the Site.
This license will be automatically revoked if you violate any of these restrictions, and your membership may be terminated by S.C. Editura Adevărul S.A. at any time. Upon termination of your viewing of these materials or upon termination of this license, you are required to destroy all downloaded materials owned, whether in electronic or printed format.
3. Disclaimer
The entire content of this website is subject to change and is provided to you as such. S.C. Editura Adevărul S.A. makes no warranties, express or implied, and hereby disclaims and negates all other warranties, including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose or non-infringement of intellectual property rights or other violation of rights. Further, S.C. Editura Adevărul S.A. does not warrant or make any representations concerning the accuracy, likely results, or efficacy of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site. Your use of this site is entirely at your own risk.
S.C. Editura Adevărul S.A, its officers, directors, agents or any other party involved in designing, producing or delivering the site shall not be liable for any direct or indirect damages of any kind arising out of or in connection with the use of this site or its content.
S.C. Editura Adevărul S.A. assumes no responsibility and shall not be liable for any damages to or viruses that may infect your computer equipment or other property on account of your access to or use of this site, or your downloading of any materials, information, text, video or audio from this site.
- Limitations
In no event shall S.C. Editura Adevărul S.A or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on the site, even if S.C. Editura Adevărul S.A or an authorized representative of S.C. Editura Adevărul S.A has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
- Revisions and Errata
The materials appearing on the site could include technical, typographical, or photographic errors. S.C. Editura Adevărul S.A. does not warrant that any of the materials on its web site are accurate, complete, or current. S.C. Editura Adevărul S.A may make changes to the materials contained on its web site at any time without notice. S.C. Editura Adevărul S.A. does not, however, make any commitment to update the materials.
- Links
The Site may contain links to other sites owned or operated by parties other than S.C. Editura Adevărul S.A. Such links are provided for your use only if you wish. S.C. Editura Adevărul S.A. does not control, and is not responsible for, the content and privacy or security terms and conditions and functionality of such sites.
S.C. Editura Adevărul S.A. has not reviewed all of the sites linked to its website and is not responsible for the content of such sites. The inclusion of any link does not imply endorsement by S.C. Editura Adevărul S.A of the site. Use of any such linked site is at the user’s own risk.
- Modification of the terms of use of the site
S.C. Editura Adevărul S.A may revise these terms of use
of its site at any time without notice. By using this site, you agree
to abide by the then-current version of the Terms of Use.
Any claims relating to the S.C. Editura Adevărul S.A. website shall be governed by the laws of the Romanian state, without regard to its conflict of law provisions.
COOKIE POLICY
The website uses cookies. More information about cookies can be found in the Cookies Policy.
Cookies Policy.
PAYMENT METHODS
S.C. Editura Adevărul S.A. offers Customers several payment methods: cash, bank transfer, POS and payment link (PUSH payments).
- Bank transfer with payment order
To pay by money order or deposit cash in your account you need the following data:
Company name: S.C. Editura Adevărul S.A.
Unique registration code: RO1581157
Trade Register No: J40/5921/1991 - Directly at the hotel, with cash or bank card
Due to the Romanian legislation, payments of more than 5000 RON/day (legal entities) or 10000 RON/day (individuals) cannot be made with cash, but only with credit card or payment order. - Online card payment via payment link
You can pay online with your personal or company card in complete security. The cards accepted for payment are those issued under the VISA (Classic and Electron) and MASTERCARD (including Maestro, if they have a CVV2/CVC2 code) logos. For payment by card, the transaction will appear on the bank statement under the name of Hotel CARO S.C. / Editura Adevărul S.A. No commission is charged for payment by bank card.
APPLICABLE LAW. LITIGATION
These Terms and Conditions shall be construed and governed by the provisions of Romanian law. Any dispute arising out of or in connection with these Terms and Conditions or the use of the Website shall be resolved by the competent courts of Romania. By using the Website you expressly agree to the following provisions of these Terms and Conditions of Use as follows: Ownership of Content, Rights of Use, Disclaimer, Limitations, Revisions and Errata, Links, Modification of Terms of Use, Processing of Personal Data, Cookie Policy, Payment Terms, Applicable Law. Litigation
Dispute resolution via the European ODR platform
If you have a dispute about products or services you have purchased online, you can use the EU’s online dispute resolution website (https://ec.europa.eu/consumers/odr/main/index.cfm?eventmain.home2.show&lngRO).
This site is free of charge and available in all official EU languages. If you file a complaint via the online dispute resolution site, you and the trader will need to agree on an alternative dispute resolution entity to handle the case. Each entity has its own rules and procedures, and some may charge fees. You can get assistance and information from your national contact point at any stage of the procedure.
Other terms and conditions
BOOKINGS
To make a reservation, go to the Book now button on the website, call +40-21-208 61 00 or contact us at reservations@hotelcaro.ro.
RATES
The rates we can offer you vary depending on the type of room you choose, availability, day of the week and season.
CANCELLATION CONDITIONS
Cancellation or modification of a reservation will be allowed according to the chosen rate plan and subject to availability. The guest can cancel the reservation free of charge more than 5 days before arrival. If cancellation is made less than 5 days before arrival, the first night’s room rate will be charged. In case of no-show within the booked period, one night’s accommodation will be charged and the rest of the booked period will be automatically cancelled.
REPAYMENT CONDITIONS
Requests for refunds due to non-use of all or part of the tourist services must be accompanied by written confirmation from the hotel. This confirmation does not guarantee a refund of the unused services. It will only be honoured if the hotel accepts the refund.
For refunds of advance payments for guaranteed or prepaid reservations: The maximum period for refund of advance payments is 90 days from the time of acceptance of the request for free cancellation.
ARRIVAL AND DEPARTURE
Check-in in rooms can be done from 14:00
Check-out on the day of departure is by 12:00
Early check in and late check out is possible on request, subject to availability, and any additional costs for these services are available at the reception.
QUIET HOURS
Keep quiet between 23:00 and 08:00, which is considered the quiet period (music is allowed until 23:00). As the comfort of every guest is important to us, please respect the rest hours. If for objective reasons you arrive after 23:00 please keep quiet.
PETS
Pets are allowed at Hotel CARO.
SMOKING
Smoking is not allowed in the rooms or in the interior areas of the property.
COMPLAINTS
Complaints about the quality of the tourist services provided will be made on the spot, during the entire stay of the tourists in the hotel. Complaints made after the end of the stay will not be taken into consideration. Complaints concerning damage caused by theft, destruction of goods brought by the guest must be brought to the attention of the manager within one hour from the date of the event.
PROCESSING OF PERSONAL DATA (GDPR)
The processing of personal data is carried out on the basis of and in accordance with the legal provisions in force. We consider ensuring the right to personal data protection as a commitment. fundamental, therefore we will dedicate all the necessary resources and efforts to process your data in full compliance with Regulation (EU) 2016/679 (General Data Protection Regulation or GDPR), as well as any other applicable legislation on the territory of Romania. As one of the key principles of this legal framework is transparency, we have prepared this document where we want to inform you about how we collect, use, transfer and protect your personal data when you interact with us in relation to our products and services.
We reserve the right to periodically update and amend this Privacy Policy to reflect any changes in the way we process your personal data or any changes in legal requirements. In the event of any such changes, please check the contents of this Privacy Policy periodically. More information about the processing of personal data can be found in Privacy.
FINAL CLAUSES
We consider that our guests, at the time of accommodation, have taken cognisance of and accepted the above terms and conditions.